• about us

    RedCELL is a leading global networking company

    A subsidary of it parent companies. Founded in 1981 when Unix WORLD expanded its hosting offerings to include shared hosting. For the previous 4 years, Unix WORLD had been successfully providing large scale managed and unmanaged hosting services. Our customer service and rock solid hosting platforms created our customer base and encouraged us to grow. The RedCELL brand is the culmination of years of exceptional service and experience. We proudly offer our never ending dedication to you, our customer.

    While we believe that every client organization is unique, there have been some fundamental principles that have defined our processes along the way and have been responsible for where we are today.

    Our consultants listen to our clients until we get an in depth understanding of their business situation, their competitors, what makes their customers tick and the overall vision of what they are trying to achieve.

    Our consultants take their comprehensive understanding of the client to consider creative and innovative answers to their problems and then translate these solutions into clear and conceivable plans.

    Depending on the existing IT infrastructure our clients have, our involvement can be minimal or extensive. This is the stage where the defined solutions are built and launched, and tested and managed.

    Our methods are subject to our promise of transparency, discipline and excellence. These processes and principles ensure the delivery of solutions that are served on time, within budget and of a high quality for our clients.

    Our Team is composed of many of the best and brightest people with only two primary focuses: Customer Service and Support. We have top rated general support staff as well as advanced system administrators and programmers to assist with your more complex issues. If there is a problem, we will fix it - if you don't understand something, we will explain it - we are proud of our service and our skills. In fact, we guarantee your satisfaction.

    At RedCELL, we have more than a two decades of experience designing websites for a range of industries. Our team instinctively understands how to make a website attractive, engaging and capable of holding the customer's interest. This ability to induce websites with the x-factor is balanced with the technical capabilities of ensuring usability, ease of navigation and intuitive functionality. We design/redesign websites that result in more visibility, more business and more profitability.

    Additionally, we make sure that any web development we undertake for our clients is search engine friendly, as this enables them to get maximum returns for their investment.

    RedCELL offers industry leading infrastructure built with the best equipment, including: Dell, Sun and Cisco Network Devices. Our state of the art datacenter, located in New York , provides the highest level of security, safety, redundancy, reliability, scalability and technology. Our BGP4 routed gigabit fiber network is multi-homed with over 60 carriers, such as, Mzima Networks, Level3, NTT/Verio, Global Crossing, Genuity, SBC, Microsoft/MSN, AOL/TimeWarner, Japan Telecom, Hurricane Electric and Savvis.

    The best equipment is only part of our approach. To make sure of complete customer satisfaction, RedCELL has also implemented our proprietary Active Response Protocol. Our Active Response Protocol not only monitorsthe system for attacks and outages, it continuously benchmarks the system for web, ftp, and email performance - 24 hours a day, 365 days a year - and our expert staff addresses the issue before it is a problem. Our protocols and infrastructure ensures that your business stays on line!

  • Tech Talk

    CGI
    CGI stands for "Common Gateway Interface." CGI scripts are written to take advantage of the common gateway interface. When a user enters a website and performs any submitting (i.e. using a search engine), they use the common gateway interface. Much like programs, scripts help make these functions work because they are already pre-written.

    MySQL
    This is an advanced SQL (Structured Query Language) database server that allows you to store data.Most advanced e-commerce sites use this database because of its reliability and speed.

    Windows Media
    This is a multimedia format competing against Real Player. It allows users to play streaming multimedia files, such as videos and audio, over the Internet without downloading the entire file.

    OC-3
    We have multiple OC-3 connections to major backbone providers from WorldCom, American Telegraph and Telegram company. "Redundant" means that if any of the Internet connections get interrupted, the alternate Internet connection will take over.

    FrontPage Support
    We support all versions of Microsoft FrontPage, including 1998, 2000, and the new 2002. If you wish to publish your site, you can use the interface from the program and click "Publish." Your site will be online as soon as you have finished. No knowledge of FTP or uploading is required. With FrontPage, publishing a website is easier than ever before.

    PHP
    We support both versions of the PHP scripting languages (3 and 4). PHP is a tool that lets you create the most dynamic web pages. PHP-enabled web pages are treated much like regular HTML pages, and you can create or edit them the same way you would normally create regular HTML pages.

    SSI (Server Side Includes)
    SSI is a type of HTML command that is a powerful tool for web developers. This command directs the web server to dynamically generate data for the website upon request. In addition, SSI can be used to execute programs and insert results into the website. Some websites with SSI have extensions that end with .shtml. However, this is not a requirement. The varying extension filenames enables the web server to differentiate those pages that need to be processed before being sent to the browser. Some hosting companies disable this feature for security reasons, but we believe that it is an essential tool that cannot be disabled for any of our clients.

    MIME Types
    MIME stands for "Multipurpose Internet Mail Extension". This is a specification for formatting non-ASCII messages so that they can be sent over the Internet. This is needed to send file attachments, such as graphics and audio over the Internet. With custom MIME, you are able to display, stream or download any type of file downloaded from the website.

    Public SSL Certificates
    Our public SSL Certificate enables SSL on your web server and allows you to communicate with your customers in a secure environment. SSL stands for "Secure Socket Layer", which is a technology that protects data being sent from the user to the website, and vice versa. Up to 128-bit encryption can be supported.

    Perl
    We support all versions of Perl. Perl is the most popular language used for the Custom Gateway Interface. With this support, you are able to use various Perl scripts that will allow you to open your store, chat room, newsgroup, classifieds, etc. There are countless numbers of pre-made scripts that can be found on the Internet.

    Shockwave
    This is a technology that was first made by Macromedia for offline presentation use, but soon developed into a popular multimedia application for the Internet. This technology allows web pages to include multimedia objects, such as interactive images. Most browsers require the Shockwave Plug-in before they can properly view a website with this technology.

    Flash
    Flash is one of the Internet's most popular multimedia technologies. Nearly all browsers today come equipped with the Flash Plug-in. Flash enables a website to become more interactive with its users and is the most popular tool web developers use in creating fantastic looking websites.

    RedCELLNetwork Master Control Panel
    Our control panel is the complete management tool for your web hosting account. Features included: adding and deleting accounts, sub-domains, and purchasing additional services for your account. In addition, statistical bar graphs show how much disk allocation, FTP and HTTP transfer has been consumed, along with how much space / transfer is left. Every account management tool, including billing and support, can be completed through the control panel.

    POP3
    POP stands for "Post Office Protocol". POP3 is the most common protocol that users utilize in retrieving email from a server. With POP3, you are able to leave or delete email messages from the server after you download them. Unlike web-based email, you do not need to be online in order to view your email.

    FTP
    With your own FTP Server, users can access your site via ftp.yourdomainhere.com. This not only makes your site more organized, but it allows users to distinguish your FTP server from your web server. One can be used for downloading programs, while the other is used for viewing information. FTP Servers allow other guest users to download, upload or view files in your FTP directories on the hosting server. Anonymous FTP is available with the purchase of a dedicated IP address.

    Transfer Logs
    Transfer logs tell you exactly what files are being transferred from your site to your visitors. This will give you the ability to use advertisements and count the amount of redirections to your site. Furthermore, you are able to track people who were unauthorized to access the secure sections of your website.

    Error Logs
    Error logs enable you to view the specific types of errors that users receive while accessing your website (including 404 - missing page errors) or when they execute certain scripts from your site.

    Webalizer / ModLogin
    These traffic / hit analyzer programs enables you to view detailed information, such as what time visitors come to your website most often, physical locations of your visitors, which particular page from the website is the most popular, how many hits you received total, how many impressions, and much more.

  • 24/7 online support

    RedCell provides clients the best support possible.

    We always do our best to provide the finest experience possible to every client. We offer assistance for all of our services: design, hosting, marketing, programming or managed servers . We treat every client as a partner in business rather than just a number.

    We put special emphasis on customer service, and offer our client a special team of trained sales and support technicians to assist with their needs. All of our clients can contact us 24/7-365 via LiveChat and e-mail to receive top-notch support from our in-house staff located in Los Angeles, California.

    If there are ever any issues with your service at RedCell you can be sure that we will be here to help and fix them quickly and thoroughly. What truly sets us apart from other web hosts is our focus on customer service and how every member of our company truly values each and every client.

  • hOSTING pLANS

    2527178443

    NOVICE

    TBD
    24/7 Email Support
    Cpanel Control Panel
    100 MB Storage
    30GB / Month Bandwidth
    1 MySQL Databases
    Front Page Extensions
    Dreamweaver Compatible
    POP3, SMTP & IMAP
    Unlimited Email Accounts
    Unlimited Email Forwarding
    Unlimited Email Auto Responders
    Web Mail
    PHP, PYTHON & PERL
    CGI-BIN
    2 park domains
    8 Sub domains
    ASP, JSP available
    ADD on domain available
    FTP Account

    SHOW STOPPER

    TBD
    24/7 Email Support
    cpanel Control Panel
    500 MB Storage
    150GB / Month Bandwidth
    2 MySQL Databases
    Front Page Extensions
    Dreamweaver Compatible
    POP3, SMTP & IMAP
    Unlimited Email Accounts
    Unlimited Email Forwarding
    Unlimited Email Auto Responders
    Web Mail
    PHP, PYTHON & PERL
    CGI-BIN
    10 park domains
    15 Sub domains
    ASP, JSP available
    ADD on domain available
    FTP Account

    581-693-9473

    ECOMMERCE

    TBD
    24/7 Email Support
    cpanel Control Panel
    1000 MB Storage
    250GB / Month Bandwidth
    6 MySQL Databases
    Front Page Extensions
    Dreamweaver Compatible
    POP3, SMTP & IMAP
    Unlimited Email Accounts
    Unlimited Email Forwarding
    Unlimited Email Auto Responders
    Web Mail
    PHP, PYTHON & PERL
    CGI-BIN
    20 park domains
    30 Sub domains
    ASP, JSP available
    ADD on domain available
    25 FTP Account

    (843) 759-0203

    eXECUTIVE

    TBD
    24/7 Email Support
    Cpanel Control Panel
    2500 MB Storage
    500GB / Month Bandwidth
    10 MySQL Databases
    Front Page Extensions
    Dreamweaver Compatible
    POP3, SMTP & IMAP
    Unlimited Email Accounts
    Unlimited Email Forwarding
    Unlimited Email Auto Responders
    Web Mail
    PHP, PYTHON & PERL
    CGI-BIN
    30 park domains
    50 Sub domains
    ASP, JSP available
    ADD on domain available
    40 FTP Account

  • Newest RedCELL partners

    Today RedCELL employs over 300 talented and passionate professionals working towards delivering world class solutions to customers dispersed all over the world!

    Bret Copage, CEO

    The only way of finding the limits of the possible is by going beyond them into the impossible.

    Seth Tanner, Project Director

    Identify beyond conception.

    Victoria Oliver, Accounts Receivable Mgr.

    I'm not afraid of storms for I am learning how to sail my ship.

    Robert Gillings, Senior Programmer

    Originality is the essence of true scholarship. Creativity is the soul of the true scholar.

    Shelly Trott, Marketing Manager

    The purpose of life is a life of
    purpose.

    Brooke Taylor, Commiuncations

    Develop success from failures. Discouragement and failure are two of the surest stepping stones to success..

    Parker Seet, Design Manager

    Nothing Ventured, Nothing Gained.

    Kelly Sprague, Research Manager

    When life knocks you down you have two choices- stay down or get up.

    Carol Noland, Dir. of Public Relations

    Style is a simple way of saying complicated things..

  • lETS CHAT

    Inquiry Form

    Message Sent!
    We will be in touch soon.
  • Service AGREEMENT

    RedCELL Services Agreement .
    The terms and conditions set forth herein constitute the full and complete agreement between you and RedCELL co. Your agreement to be bound by these terms is acknowledged by your use of the RedCELL Web Site, Hosting Services, Website Design Payment Plan, Support Services and/or any RedCELL services made available to you. The terms contained herein supercede and replace any other agreement or negotiation between you and RedCELL whether oral, written or otherwise including any statements made by any representative of RedCELL at any time.
    1 FEES: PAYMENT OF FEES

    1.1 Fees : RedCELL charges the following fees where applicable. All such fees are subject to change with 30 day's notice.

    1.1.1 Account Set-Up Fee

    1.1.2 Service Fee

    1.1.3 Domain Registration Fee

    1.2 RedCELL reserves the right to offer subsequent promotional rates which may or may not be more favorable than the terms under which you entered this agreement. Any such periodic special rates shall not affect the then existing rights and responsibilities of each party. RedCELL also reserves the right to change the rate charged for any such fee under this agreement with 30 day's notice.

    1.3 RedCELL charges a non-refundable set up fee as well as it is periodic service fee which in some cases may be refundable as further set forth elsewhere herein. According to the services you order from RedCELL, RedCELL may also charge you for Domain Registration Fees and specifically reserves the right to institute additional charges upon notice to you. RedCELL also reserves the right to alter, change, amend or delete charges at it is sole option. RedCELL further reserves the right to institute new services and charge fees in association with the provision of such new services as it deems appropriate.

    1.4 Payment of Fees - RedCELL accepts payment by Credit Card (American Express, Visa, MasterCard, Discover) and by personal check, cashiers check or money order.

    1.5 Payment by Credit Card

    1.5.1 Prior to activation of your user account and at any applicable time thereafter you agree to allow RedCELL to charge your provided credit card and at stated regular intervals the agreed service fee amount for the stated period together with any RedCELL set-up charges, registration fees, or any other charges outlined herein as may be applicable. You further authorize RedCELL to charge your credit card for all subsequent period fees at, or a reasonable period in advance of, the commencement of any such subsequent period. You agree to maintain current valid existing credit card information with RedCELL for the purpose of satisfying the RedCELL charges as they become due. Refusal or rejection of any such charge or any portion thereof is grounds for account suspension and/or termination at the sole option of RedCELL under Paragraph 8 herein.

    1.6 Payment by Check

    1.6.1 Prior to activation of your user account you agree to submit a check payable in U.S. dollars against a bank located within the United States. RedCELL is under no obligation to initiate service until the proceeds of such check have been cleared by such financial institution and have been received by RedCELL Invoices will be submitted to you as a courtesy only. Payment for subsequent fees are due and payable immediately upon invoice and in no instance later than the expiration of the last day of the previous period without regard to any invoice. It is your responsibility when paying by check to make sure that your payment is received by RedCELL. An administrative fee of $25.00 will be charged for the refusal, rejection or return of any such check for any reason whatsoever or any portion thereof. In addition, refusal, rejection or return of any such check for any reason whatsoever or any portion thereof is grounds for account suspension and/or termination at the sole option of RedCELL under Paragraph 8 herein.

    1.6.2 It is recommended that in order to avoid any service interruption that you submit your payment to RedCELL a sufficient time before the expiration of the current service period so that it reaches RedCELL in advance of the renewal date.

    1.7 Refunds of Service fees will be made only for pre-payment of Service fees beyond the renewal date following the effective notice and termination of this agreement under paragraph 8.1. All refunds shall be pro-rated based upon the number of days for which service remains unused as of that renewal date. RedCELL may grant refunds under any other circumstance it deems appropriate without waiving any other rights hereunder.

    2 WEB HOSTING SERVICES

    For the term of the agreement as set forth herein RedCELL agrees to provide web hosting services according the plan selected by you upon activation of your account. RedCELL reserves the right to change, amend and/or otherwise alter the services provided with equivalent or otherwise equal services without prior notice to you. You agree to receive periodic emails from RedCELL in regards to products, services, your account, and system updates.

    3 DOMAIN REGISTRATION SERVICES

    At Customers request, RedCELL may also acquire a Second-Level Domain Name (Domain Name), on behalf of Customer. RedCELL will not own or otherwise control any domain name registered on your behalf under this paragraph. RedCELL provides this service as a convenience to you only and you hereby waive any and all claims which you may have, or which may later arise, against RedCELL for any and all damages, losses, claims or expenses arising our or related to the acquisition, registration and/or use of the Domain Name. Any costs incurred by RedCELL to obtain and/or maintain the Domain Name on your behalf shall be charged to you by RedCELL under the provision therefore elsewhere herein.

    4 ACCEPTABLE USE

    RedCELL strictly enforces compliance with its acceptable use terms under this paragraph (4) four. You agree to maintain your website in full compliance with the terms set forth below. Failure to so comply is cause for immediate suspension and possible termination under paragraph (8) herein.

    4.1 You agree that you will not violate the laws, regulations, ordinances or other such requirements of any applicable Federal, State or local government.

    4.2 You agree not to cause any harm to minors of any kind or to perform any activity which is likely to cause such harm.

    4.3 You agree not to take any action which encourages or consists of any threat of harm of any kind to any person or property

    4.4 You agree not to transmit any unsolicited commercial or bulk email. You will not engage in any activity known or considered to be spamming or Mail Bombing.

    4.5 You agree not to make any inappropriate communication to any Newsgroup, Mailing List, Chat Facility, or other Internet Forum.

    4.6 You agree not to make or attempt any unauthorized access to any RedCELL website or the website of any RedCELL customer.

    4.7 You agree not to infringe any copyright, trademark, patent, trade secret, or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software.

    4.8 You agree not to collect or attempt to collect personally identifiable information of any person or entity without their express written consent. You shall maintain records of any such written consent throughout the terms of this agreement and for three years thereafter.

    4.9 You agree not to undertake any action which is harmful or potentially harmful to the RedCELL server structure.

    4.10 You agree not to sublease your account, www.yourcompany.com/client, or offer free space to other clients. Our web plans are for single users only.

    5 LICENSE

    RedCELL pursuant to the terms and conditions set forth herein hereby grants you a non-exclusive, limited, personal, non-transferable license to use the RedCELL Web Hosting Service for the term of the agreement as set forth herein.

    6 OWNERSHIP OF INTELLECTUAL PROPERTY; CONFIDENTIALITY

    6.1 It is understood and agreed that during the term of this agreement and thereafter you may come into possession of information which is the confidential and proprietary information of RedCELL Corporation including but not limited to the RedCELL customer service and maintenance tools. You acknowledge that all right and title to any such RedCELL intellectual property shall remain the sole property of RedCELL and that you have no right, title or interest therein. You further agree not to provide access to the RedCELL services to any third party. You agree yourself and not to assist any third party in any way to translate, decompile, reverse engineer, disassemble, modify, reproduce, rent, lease, lend, license, distribute, market or otherwise dispose of any portion of the RedCELL Services. Any and all right or title to any engineering, coding, programming or customer service work around or other modification of the RedCELL service shall also remain the sole property or RedCELL.

    6.2 During the term of this agreement you may have access to certain information and materials relating to the RedCELL business, customers, software technology and marketing which RedCELL treats as confidential (hereinafter ?Confidential Information?). You agree to at all times during the term of this agreement and otherwise as set forth herein: (i) hold in confidence, and not disclose or reveal to any person or entity, any Confidential Information without the express prior written consent of RedCELL; and (ii) not use or disclose any of the Confidential Information for any purpose at any time, other than pursuant to your rights under this agreement for the purpose intended. These obligations shall continue indefinitely for so long as the Confidential Information is a trade secret under applicable law and shall continue for three (3) years following termination of this Agreement with respect to Confidential Information, which does not rise to the level of a trade secret.

    7 TERM

    The initial term of this agreement shall be one (1) month with automatic renewal for subsequent additional months after the expiration of the initial term. RedCELL reserves the right to accept pre-payment of renewal periods and may from time to time offer financial incentives for such pre-payment. The term of the agreement, however, shall remain one (1) month.

    8 SUSPENSION AND TERMINATION

    8.1 Suspension - At the sole option of RedCELL for any reason set forth herein or in the event that you breach any term of this agreement including but not limited to Section 1 (Payment of Fees) and Section 4 (Acceptable Use Policy) RedCELL may suspend your account by deactivating any access by you or by web users to any information contained on the RedCELL servers related to your account while maintaining the information and data related to your account upon the RedCELL servers. Suspension shall specifically include the disabling of your hosted domain and/or any access to information or data related to your account. In the event of any such suspension you will be notified and given an opportunity to correct such breach. In the event that such breach is not corrected within ten (10) days the account may be terminated under paragraph 8.2. Service charges will continue to accrue on suspended accounts as if they were not suspended. You will remain responsible for the payment of any such charges during any such period of suspension.

    8.2 Termination - This agreement and all of its terms shall remain in full force and effect until it is terminated. Termination shall include the removal of any and all of your information from the RedCELL Corporation servers. Such information or data may or may not be made available to you by RedCELL after any such termination. This agreement may be terminated either (a) after a period of suspension as set forth in paragraph 8.1 or (b) by either party upon 45 day's notice in advance of a renewal period for any reason.

    8.3 In the event of termination under paragraph 8.2(a) there will be no refund provided to you. In addition, RedCELL may charge you an additional termination fee not to exceed $100.00 at its sole option. The assessment of this termination fee shall not affect the rights of RedCELL to recover from you losses, damages, indemnity, defense costs, expert costs, collection costs and/or attorney's fees or other costs of any kind as may be applicable under New York City Law.

    8.4 In the event of any termination under paragraph 8.2(b) of this subsection any service fees paid in advance beyond the next renewal date following the notice period under that section will be refunded to you. This refund shall not include any set-up fees, Domain Registration fees or other fees which are all non-refundable.

    9 NOTICE

    9.1 Any notice under this agreement shall be given by RedCELL to you via email at the address provided by you to RedCELL at the commencement of this agreement or as RedCELL Corporation is subsequently advised. Notice to you at this address is deemed sufficient regardless of your receipt of such email. If you wish to update your email address you should do so at this page.

    9.2 Any notice by you to RedCELL shall be made by email to a customer service representative during RedCELL regular business hours of 8:00 a.m. to 4:00 p.m. Eastern Standard Time.

    Sections 1, 3 through 6, 8, 9, 11, 12, and 14 through 18, inclusive, of this agreement shall survive the termination of this agreement and shall remain in full force and effect after any such termination.

    11 WARRANTEES AND LIMITATIONS

    11.1 RedCELL makes every reasonable effort to maintain operation of the RedCELL service however because as many events and circumstances are beyond the control of RedCELL, RedCELL does not in any way warrant or otherwise guarantee the availability of the RedCELL system or servers and is not responsible for any delay or loss of data, lack of connection, slow connection, or any other such issues whether due to the active or passive negligence of RedCELL.

    11.2 REDCELL SERVICE IS PROVIDED TO YOU ON AN AS IS BASIS, AND WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.

    11.3 In general, RedCELL has no control over information contained on the Internet. Information obtained by you from the Internet may be inaccurate, offensive or in some cases even illegal. RedCELL accepts no responsibility for any information which you receive from the Internet. You accept full responsibility to verify the truth and accuracy, legality and ownership of the information that you obtain from the Internet as well as the reputation of the individuals with whom you may deal. RedCELL provides no warrantee for any goods or services which you obtain over the Internet nor the compatibility of any such services with the RedCELL system.

    11.4 You specifically hereby waive any claim for damages of any kind whether direct, indirect, special, exemplary, punitive, incidental or consequential, loss of profits or loss of business as the result of any action taken in response to any claim of copyright infringement without regard to whether or not the material claimed to have been infringing is later found to be infringing.

    11.5 THE TOTAL SOLE AND EXCLUSIVE REMEDY AVAILABLE TO YOU AS THE RESULT OF ANY BREACH OF THIS AGREEMENT, NEGLIGENCE, OR ANY ACTION OR FAILURE TO ACT WHETHER INTENTIONAL OR OTHERWISE SHALL BE THE TOTAL AMOUNT OF SERVICE FEES PAID BY YOU TO REDCELL IN THE THREE MONTHS IMMEDIATELY PROCEEDING ANY ALLEGATION OF ENTITLEMENT TO SUCH REMEDY. IN NO EVENT SHALL REDCELL BE LIABLE FOR ANY INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR LOSS OF BUSINESS AS THE RESULT OF ANY SUCH ACTION OR INACTION WITHOUT REGARD TO THE LIKELIHOOD OF ANY SUCH DAMAGES.

    12 INDEMNITY

    12.1 You agree to fully defend and indemnify and hold harmless RedCELL of and from any and all third party claims, causes of action, demands, costs, damages including both direct and consequential damages, specifically including attorney's fees and costs, expert fees and costs and mediation and/or arbitration fees and costs incurred (whether paid or not) as the result of any breach or claim of breach of this agreement or your negligence whether active or passive or any negligence of RedCELL in any way related to your use of the RedCELL service or any portion thereof.

    12.2 You agree to fully defend and indemnify and hold harmless RedCELL of and from any and all third party claims, causes of action, demands, costs, damages including both direct and consequential damages, specifically including attorney's fees and costs, expert fees and costs and mediation and/or arbitration fees and costs incurred (whether paid or not) as the result of any violation or claimed violation of any copyright or other intellectual property right of any third party which is in any way related to your use of the RedCELL Corporation service or any portion thereof. Choice of counsel remains exclusively that of RedCELL

    12.3 You agree that upon the assignment of your user ID and password that you will maintain the confidentiality of your account information and assume all responsibility of and from any loss, theft or other destruction of any data as the result of any access to your account via the use of your user ID. You further agree to defend and indemnify and hold harmless RedCELL of and from any and all third party claims, causes of action, demands, costs, damages including both direct and consequential damages, specifically including attorney's fees and costs, expert fees and costs and mediation and/or arbitration fees and costs incurred (whether paid or not) as the result of any claim for damages in any way related to the disclosure of your confidential User ID and Password information. Choice of counsel remains exclusively that of RedCELL.

    13 FORCE MAJEURE

    Either party to this agreement shall be excused from any delay or failure in performance hereunder caused by reason of any occurrence or contingency beyond its reasonable control, including but not limited to, acts of God, earthquake, labor disputes and strikes, riots, war, and governmental requirements. The obligations and rights of the party so excused shall be extended on a day-to-day basis for the period of time equal to that of the underlying cause of the delay.

    14 ASSIGNMENT

    This agreement and the rights hereunder is not assignable or transferable except that RedCELL may assign its rights hereunder to any person or entity who shall become a principal owner, or shareholder of RedCELL. Any other attempted transfer or assignment of rights hereunder shall be null and void hereinto.

    15 SEVERABILITY

    If any term, clause or provision hereof is held invalid or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity or operation of any other term, clause or provision and such invalid term, clause or provision shall be deemed to be severed from the Agreement.

    16 JURISDICTION

    This Agreement shall be interpreted under the laws of the State of New York City without regard to any conflict of laws provisions. Any action between the parties to this agreement for the breach of this agreement or any action or claim in any way relating thereto shall be venued in the Superior Court of the State of New York City, County of New York . The parties to this agreement hereby consent to jurisdiction in that court and agree to accept service by mail and hereby waive any defense of any kind related to jurisdiction or venue.

    17 NO AGENCY

    Notwithstanding any other provision of this agreement, RedCELL is not your agent, partner or joint venturer in any respect.

    18 AMENDMENT

    RedCELL may without advance notice amend this Agreement from time to time, and will do so by posting the new Agreement on the RedCELL web site in place of the old. Each and every such amendment shall be become effective immediately for all pre-existing and future accounts.

    19 REQUIRED NOTICES

    19.1 Copyright Infringement Claims - Any notice concerning any claim of copyright infringement should be addressed to REDCELL COPYRIGHT INFRINGEMENT CLAIM, be advised that as may be applicable to you under New York State Law if you are unsatisfied with the manner in which a complaint that you may have regarding the RedCELL service you may contact the complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs.

  • FAQS

    Domain Name Registeration
    Choosing a domain name is just as important as choosing a company name.Your domain name is your address on the web, the place where people will go to find your business online. It should be memorable and clearly reflect what your business is all about. Typically, our customers choose a name to match the name of their business directly, like www.johnrestaurants.com, or to describe the products they sell, like www.bikingchicago.com.

    What you should know about buying a domain name?

    The key to choosing a domain name is making it easy for people to remember and spell. Sometimes that means choosing more than one name, so customers are sure to find your business, no matter what. Let's say your business is called John's Chicago Pizza. At a price of less than $20 per name, you may want to register www.johnschicagopizza.com, www.johnspizza.com and www.chicagosbestpizza.com. Not only do multiple registrations protect your brand, but they give you the flexibility of publishing multiple web pages for special products and promotions. Whether you're planning for the future or protecting yourself from competition, multiple domain registration can serve as a low-cost insurance policy for your business.

    The second part of a domain name—the part after the dot—is called an extension. While .COM is the most popular and well-recognized extension, it can sometimes be hard to get, especially if your business name is short (Al's Pub) or common (Main Street Deli). Instead of creating a long or awkward domain name with a .COM extension, you may want to consider purchasing an alternate extension like .TV .US .NET, .BIZ, .CA, .NAME, .FR, INFO, or .ORG.

    When you choose to register a domain name with RedCELL, you'll get the same award-winning, 24/7 support that all our customers receive, plus the option to add Privacy, which protects the personal information associated with your registration.

    RedCELL offers you:
    •24-Hour Toll-Free Customer Service: Get answers anytime you need them.
    •Simple Domain Management: Set up and manage your domain with RedCellSolutions.com's easy-to-use control panel.
    •Privacy help protect your business from Internet predators, spammers, and telemarketers with private domain name registration.
    •Domain Locking: Safeguard your domain name from hijacking and unauthorized transfers with domain locking, which secures your domain for you—and only you.
    •Complete Domain (DNS) Control: Designed for advanced users, this feature allows you to edit your name servers and MX, A, and CNAME records for complete control over your domain.

    Q:Is 40GB enough bandwidth for my website?
    A:It should be more then enough for a web site that is not excessive in size (amount of pages) or daily traffic. For your site to use more then 40GB of transfer/bandwidth your site would have to be receiving a large amount of visitors on a daily basis and/or have many pages that are being accessed.

    Example: Every time one of your web pages is viewed by someone on the internet, the size of that page goes towards your bandwidth usage. Below is an example of how many times a page would have to be viewed to reach 40GB of transfer
    page size 30kb = 1,398,101 views
    page size 40kb = 1,048,576 views
    page size 50kb = 838,861 views
    page size 60kb = 699,051 views

    Q:Can I Resell my hosting package to other people?
    A:RedCELL web plans are for single users only.

    Q:Can I host adult content on your servers?
    A:yes we allow adult content.

    Q:Can I Resell my hosting package to other people?
    A:RedCELL web plans are for single users only.

    Q:Do you offer a shopping cart?
    A:Our premium accounts with shopping carts.

    Q:Why RedCELL Corporation?
    A:RedCELL Hosting services is a low cost easy to use web hosting service. We offer a full range of services which comes with a creation tool, extensive control panel, E-commerce enabling and free e-mail. You have come to the right place for all your hosting needs advertising, multimedia and consulting needs.



    Q:Do you support ssh / telnet access
    A:NO
    Although the c-panel has an ssh/telnet section, it is disabled on all of our servers for security reasons.

    Extra Bandwidth

    If you need more bandwidth allocated to your account. You need to preorder it (you will never be automatically charged if you go over your monthly bandwidth allocation). The charge is $3.95 per extra GB.

    Extra Storage
    The charge for extra storage is $2.00/month per 25MB.

    Q:What are Jsps/Servlets?
    A:Servlets are programs written in Java that run in conjunction with a Servlet Runner. Unlike previous attempts to provide the same sort of functionality such as NSAPI, ISAPI, etc. Java Servlets run on most web servers with little or no modification. Java Server Pages (JSP) is a scripting language that's a hybrid of Java and HTML. Much like ASP and PHP, it allows web designers to embed scripting code in their HTML pages. When a JSP page is hit for the first time, it gets compiled into a Java file. This Java file is then automatically compiled into a .class file and placed in your WEB-INF directory. Whenever you make changes to the JSP file then Resin automatically detects this and recompiles it..

    Q:What version of Java is supported?
    A:Depending on the server.

    Q:Where do I put my Jsps?
    A:Jsps can be stored anywhere you like inside the public_html directory.

    Q:Where do I put my Classes and Jars?
    A:Classes are stored in WEB-INF/classes. Jars are stored in WEB-INF/lib.

    Q:What is the webapps directory for?
    A:The webapps directory is for the deployment of .war (Web Archive) files,Web Archives allow a website to be compressed into 1 file which can be transported or uploaded to the server more easily than hundreds of separate files.

    For an example please see: /access1.sun.com/techarticles/simple.WAR.html

    Q:What is a web.xml?
    A:The web.xml is kind of like a config file for Servlets, for Resin to find this it must be placed in WEB-INF/. JavaMail is a collection of jar libraries that can be used to give a Java application the ability to send and receive emails.

    Q:How do I use JavaMail?
    A:You must upload the JavaMail activation.jar and mail.jar into your WEB-INF/lib directory, these jar files are included with the JavaMail.

    to use this Sample simple upload it into your public_html/webapps directory and wait for Resin to extract it please note you will need to make some very small changes to the sendmail.jsp, (these are described in readme.txt) so you will need to download these, make the changes and then re-upload them.

    Q:Do you support Microsoft Access Database?
    A:No.
    We do offer MYSQL database.
    You may find interest in the Access2MySQL Converter. It is an effective application which allows you to easily convert Microsoft Access (MDB) databases to MySQL and vice versa, unlike similar tools, which commonly perform only one-way conversion. The program is extremely easy to use, it is implemented like a common wizard-like application, so even an inexperienced user will be able to work with it.

    Q:How do I move my domain to RedCELL?
    A:If you purchased a new domain name with your hosting package, your domain name will be set up automatically. You do not have to do anything. If you have an existing domain name and want the domain name transferred to RedCELL, you have to change your name servers.

    Q:How do I change my name servers?
    A:Login to your registrar (variations might occur, depending on registrar). Replace the name servers listed, with the RedCELL name servers:

    Primary : ns1.redcellsolution.com
    Secondary : ns2.redcellsolution.com

    Q:Why isn't my domain name working?
    A:It will take from 24 - 72 hours for your domain name to work after you transfer it to RedCELL. This is normal. If you experience any other problems with your domain name, please email support.

    Web / FTP Stats
    The Web / FTP Stats option gives you access to your site's web statistics such as how many visitors accessed your website, how much data that was downloaded, errors etc.

    Protect Directories
    The Password Protect Directory feature in your Control Panel allows you to restrict access to a particular directory within your account and allow access by assigning usernames and passwords to individuals that you choose to allow such access.

    To access this feature click on Web Protect. You will be asked to select the directory that you want to protect, simply click the text link of the directory name and you will be taken to the screen where you complete the specifics for user information.

    You will need to enter a unique name (Protected Resource Name) for this password protection in the upper section of the screen. The name must be a single word or phasewith no spaces. Enter the name and click the save button. Now you are ready to add users that can have access to the specific directory.

    To add a new user, simply input the username and password and click Save.You will be taken to a screen that will confirm the new user and you can click the link on the bottom of the screen to go back and add more users.

    To change a password for a user, simply input the username and the new password for the user and click Save.

    NOTE: This feature might not work with Front Page Extensions Installed.

    NOTE: Usernames and passwords MUST be from 6 to 8 characters long. Any less than 6 or greater than 8 will cause your protected directory cease to function and you will receive an error when trying to enter the directory.

    To delete a user, select the user from the list and click the Delete button

    File Manager
    The File Manager Option within your Control Panel can prove to be a very powerful feature. It will handle many of the functions that an FTP or Telnet client will handle, all from within your browser. With the File Manager you can set permissions, upload files from your hard drive, create and edit html files and create subdirectories.

    When you click on the File Manager feature inside your Control Panel, you will find that the screen is divided into three frames.

    The left frame will show you your directories and files

    Within each directory on the left frame, you will see links to create a new file, create new folder, or upload files. These actions pertain specifically to the directory that you are currently in. You will also see a column of numbers to the right of each folder and file. The far right column are the current permission settings for that specific folder or file and the column to the left of the permissions is the actual size of the that file or folder. When you click on the graphic next to the text link for a folder, it will open that folder and display the files and folders within that folder. When you click on the actual text link for a folder or file, actions for that directory or file are displayed in the upper right hand corner of your screen:

    Locate your public_html folder and click on the text link for it. You will see the actions for the folder appear in the upper right hand corner of your screen

    Actions are pretty self-explanatory, so we'll forgo explaining what each do.

    However, if you will locate a file rather than a folder within your directory listing and click on the text link of a file, you will see that the action screen will change to the specific actions pertaining to actual files and you will notice that the actions that you can perform for files are quite different from those of a folder:

    By clicking on Show File, a new window will open and show you what the file actually looks like in your browser. By clicking on Edit File, you will be taken to a window where you can actually edit the html code within the file itself and save the changes. You can also change the permissions for the file, or copy, move, delete, or rename.

    Remember, DO NOT DELETE OR RENAME any files that the system creates. Also, remember that any files that you want available on the World Wide Web, must be placed within your public_html folder

    The FTP Manager
    Multiple FTP Accounts

    Users whose account plans include Multiple FTP accounts can setup ftp access for users through the FTP Feature inside your Control Panel. From inside the FTP feature, click on FTP Accounts and add a username and password for the user that you are granting ftp access. The user then can access your account utilizing the same instructions you received with your welcome email.

    Anonymous FTP

    Virtual domain account users whose plans include Anonymous FTP can allow anonymous FTP access to visitors wishing to download or upload files to your web site as if you were running your own FTP server. You can enable (and disable) ANON FTP access within the FTP Feature inside your Control Panel.

    If you are going to allow people to upload files to your site, make sure you keep track of your disk space usage via your Control Panel.

    Do not allow your disk space usage to get too close to your maximum disk space allocation or you may experience problems accessing your site via FrontPage and/or be unable to upload or modify files.

    Once you enable ANON FTP in your Control Panel, files can be accessed anonymously via an FTP client.

    Anonymous visitors wishing to access your site via FTP must use your domain name as the FTP hostname, username of anonymous and password of guest.

    Your anonymous FTP site is completely different from your website. When people FTP to your domain anonymously, they will see the following directories:

    bin/
    dev/
    etc/
    incoming/
    lib/
    pub/

    "pub" is where you should put all your anonymously accessible files.
    "incoming" is for the anonymous users to upload files.
    For security the following applies

    Only the incoming directory can be written by anonymous users. Sub-directories cannot be created by anonymous users. The incoming directory is not readable by anonymous users

    To access the anonymous FTP site via the web, use the following address: ftp:/yourdomain.com/pub/

    Backup
    The backup option will allow you to backup and compress your files and databases. It also allows you to download your backup files to store at a secure location

    Mime Types
    This feature does not work with FrontPage. FrontPage users will need to add Mime Types from the FrontPage program itself.

    The MIME Types option in your Control Panel allows you to set certain programs to be used for specific extensions.

    In easier-to-understand terms, MIME Types helps your web server to identify what type of file is being requested by the browsers. For instance, when the web server gets a request from a browser such as Internet Explorer or Netscape for a file that ends in .html, the web server knows that it is an HTML document because that extension is stored as a Mime Type. If the web server gets a request from a browser for a file that ends in .gif, the web server knows that it is an image because that too is stored as a Mime Type. This applies to every file, image, application, etc. that may be requested by a web browser. If the extension is not stored as a Mime Type, the web server will not recognize it and will not be able to assist the browser and that particular file type will not be viewable by the user.

    Mime types are identified by the server by the following format:

    subtype/type extension

    For example adding the following two Mime Types will allow users to view ipx images on your web pages:

    application/x-ipscript .ips
    application/x-ipix .ipx

    application identifies the subtype, x-ipscript identifies the application, and .ips identifies the extension used for that application.

    Changing your passwords
    Changing Passwords for Control Panel, FTP and FrontPage.

    When your website is initially setup you are provided with a temporary password to access your account.

    It is extremely important to change this password immediately.

    To change your password click on the Change Password option and follow the instructions. When changing your password, you need to choose a password with at least 6 character but with not more than 8 characters.

    NOTE: The system is setup to detect easy passwords. It will not allow you to change your password unless you use a mixture of numeric and alphabetic characters.

    When you change your password for accessing your Control Panel you are also changing your password for your FTP and FrontPage access,therefore you will need to change the password inside your FTP/FrontPage programs. You are also changing the password for your default email account (see changing email passwords below).

    If you are unable to access your Control Panel because you've lost your password, you will need to email support and provide us with a new password. Passwords are one way encrypted, therefore, we cannot access your password.

    Changing Passwords for Email Accounts.
    The password for your root (default) email account is the same as the password you use to access your account via your control panel or through ftp and FrontPage. To change the password for all other email accounts enter your control panel and click on Add/Remove Accounts.You will then see the option to change password to the right of each email account.

    MySQL Database
    MySQL is a database engine that you can use with your web site. You can create a new database, and manage it from the control panel. You will be able to add/edit/delete tables, fields, and values. You can also run queries on the database if you need to.

    Microsoft FrontPage
    The FrontPage Extensions option allows you to install FrontPage extensions which are necessary in order to use FrontPage with your site.You can also verify that they are installed or remove them if you do not wish to use them anymore

  • Build your online credibility. Creatively.

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